bajipartner Privacy Policy — How We Handle Your Personal Data

1 Introduction

bajipartner is an online sports betting and gaming platform designed specifically for Pakistani users. When you create an account, deposit funds in PKR, place a bet on a cricket match or PSL game, play slots, visit our live casino, or download and use the bajipartner app, we inevitably collect certain information about you. This Privacy Policy explains that process in plain language.

We do not sell your personal data to third parties for marketing purposes. We collect only what is necessary to operate the platform safely, process your PKR transactions through methods like JazzCash and Easypaisa, and provide you with a smooth gaming experience. Every piece of data we hold serves a specific purpose — and this policy explains what those purposes are.

This policy applies to all users of bajipartner, regardless of whether you access the platform via the website, the Android app or the iOS app. If you have questions about anything in this policy, the contact details in the final section of this page are the best way to reach us.

2 Data We Collect

The information we collect about you falls into the following categories:

We do not collect sensitive personal data such as health information, religious beliefs or political views, and we do not ask for this information at any point during registration or account use.

3 How We Collect Your Data

bajipartner collects data in the following ways:

• Directly from you — when you fill in the registration form, submit identity documents for verification, make a deposit, place a bet or contact our support team.
• Automatically — when you access the website or app, our systems log technical data including your IP address, device information and session activity. This happens through standard server logs and cookies.
• From payment processors — when you deposit or withdraw funds via JazzCash, Easypaisa, Raast, Bank Transfer or card payments, the relevant payment processor shares transaction confirmation data with us. We do not store full payment credentials such as complete card numbers.
• From identity verification services — if we request identity verification, data may be cross-referenced with third-party verification providers to confirm the information you have submitted.

4 How We Use Your Data

Every use of your personal data by bajipartner is tied to a specific, legitimate purpose. We do not use your data in ways that go beyond what is necessary for the operation of the platform. The main purposes are:

• Account management: Creating and managing your bajipartner account, processing your login, storing your preferences and keeping your account secure.
• Transaction processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, cards and mobile wallets. All transactions are in PKR with no currency conversion.
• Bet and game settlement: Recording your bets, calculating outcomes, settling cricket matches, PSL games, football, Esports and all other markets, and crediting winnings to your account.
• Identity verification: Confirming that you are who you say you are, that you are aged 18 or above, and that the payment methods you use are your own.
• Platform improvement: Analysing aggregated usage data to improve the website, app, and the overall gaming experience for Pakistani users.
• Customer support: Responding to your enquiries, resolving account issues, and communicating with you about your account.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problematic gaming behaviour, and providing tools to help users manage their play.
• Fraud prevention and security: Detecting and preventing fraud, money laundering, multiple accounts and other prohibited activities listed in the Terms and Conditions.
• Communications: Sending you account notifications, transaction confirmations, and — where you have opted in — promotional messages about new features, bonuses or PSL and cricket betting offers.

5 Payment Data & PKR Transactions

bajipartner processes all deposits and withdrawals in PKR. When you make a transaction using JazzCash, Easypaisa, Raast, a bank transfer, a debit or credit card, or a mobile wallet, certain payment data is involved. Here is how that data is handled.

What We Store

We retain a record of each transaction — the amount in PKR, the payment method used, the date and time, and the outcome (deposit confirmed or withdrawal processed). This transaction history is necessary for account management, dispute resolution and compliance purposes.

What We Do Not Store

bajipartner does not store full card numbers, CVV codes or full bank account numbers on our servers. When you pay by card, the transaction is processed by a PCI-DSS compliant payment gateway and only a tokenised reference is retained by bajipartner. For JazzCash and Easypaisa transactions, only the account reference number and transaction status are stored — not your full mobile wallet credentials or PIN.

Third-Party Payment Processors

By making a deposit or withdrawal, you acknowledge that your payment data is processed by the relevant third-party payment provider — for example, JazzCash's own systems when you pay via JazzCash. Each of these providers operates under their own privacy policy and data security standards. bajipartner is not responsible for how these providers handle your data on their own platforms.

6 Data Sharing

bajipartner does not sell, rent or trade your personal data to any third party for their own marketing purposes. We share your data only where it is necessary to operate the platform or comply with applicable requirements. The limited categories of recipients are:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card payment gateways receive the transaction data required to process your deposits and withdrawals in PKR.
• Identity verification providers: Where account verification is required, your submitted identity information may be shared with a trusted verification service to confirm its authenticity.
• Technology and hosting providers: Our platform is hosted on secure servers. The hosting and infrastructure providers have access to server-level data as part of providing their services but are contractually bound to keep this data confidential and use it only for platform operation.
• Analytics providers: We use aggregated, anonymised analytics to understand how users navigate the platform and improve the experience. Individual user data is not shared in identifiable form for analytics purposes.
• Fraud prevention services: In cases of suspected fraud or money laundering, data may be shared with specialist fraud prevention services or, where legally required, with relevant authorities.

7 Data Retention

We keep your personal data for as long as your bajipartner account is active and for a reasonable period after account closure to handle any outstanding matters, resolve disputes, or comply with record-keeping requirements.

The general retention periods applied by bajipartner are as follows:

• Account and identity data: Retained for the duration of your account and for up to five years after permanent account closure.
• Financial transaction data: Retained for a minimum of five years from the date of the transaction to support dispute resolution and financial record-keeping.
• Betting and gaming records: Retained for the lifetime of the account and for up to two years after closure.
• Support correspondence: Retained for up to two years after the matter was resolved.
• Technical and usage logs: Generally retained for up to 12 months before being deleted or fully anonymised.

When data is no longer required for its original purpose and no legal retention obligation applies, it is securely deleted or permanently anonymised so that it can no longer be linked to you as an individual.

8 Data Security

Keeping your data secure is one of our most important responsibilities. bajipartner uses a range of technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

• Encryption in transit: All data transmitted between your device and bajipartner's servers is encrypted using industry-standard TLS (Transport Layer Security). This applies to the website and the bajipartner app.
• Encryption at rest: Sensitive data — including personal details and financial records — is stored in encrypted form on our servers.
• Password security: Passwords are never stored in plain text. They are hashed using a secure one-way algorithm so that even bajipartner staff cannot read your password.
• Access controls: Access to user data within bajipartner is restricted on a need-to-know basis. Staff who do not require access to personal data as part of their role do not have it.
• Account security features: We offer two-factor authentication and login notifications to help you keep your own account secure. We strongly encourage all users to enable these features.
• Regular security reviews: Our systems and processes are regularly reviewed and updated to address new security risks and maintain strong data protection standards.

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your bajipartner account has been compromised, contact us immediately and change your password right away.

9 Cookies & Tracking

bajipartner uses cookies and similar tracking technologies on the website and app. Cookies are small text files stored on your device that help the platform function correctly and improve your experience. Here is how we use them:

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using bajipartner, but some personalisation features may not function as expected.

10 Your Rights Over Your Data

As a bajipartner user, you have the following rights regarding your personal data. To exercise any of these rights, contact us using the details in the Contact section below.

11 Minors & Under-18 Protection

If you are a parent or guardian and believe that someone under 18 in your household has registered a bajipartner account, please contact us immediately at the address in the Contact section. We will investigate promptly and take appropriate action to close the account and remove associated data.

We also encourage parents and guardians to use device-level parental controls and internet filtering tools to restrict access to gaming and betting platforms for minors in their household.

12 Changes to This Privacy Policy

bajipartner may update this Privacy Policy from time to time to reflect changes in platform features, data practices, payment methods, or other operational requirements. When we make material changes, we will notify registered users by email or through a notice displayed on the platform before the updated policy takes effect.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to check this page periodically, particularly if you are considering making a deposit or sharing additional information with us. Continued use of bajipartner after a policy update constitutes acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related concern, please contact the bajipartner team using the details below:

We aim to respond to all privacy-related enquiries within two business days. For requests related to data access, correction or deletion, we will confirm receipt promptly and aim to fulfil the request within a reasonable timeframe, subject to identity verification and any applicable legal retention requirements.

For general account support, you can also use the live chat feature available within the bajipartner platform and app during support hours. For information on managing your gaming activity, please also visit the Responsible Gaming page.